Title: Customer Success
Location: Remote
Compensation: $50K-$70K
Who We Are: We're a cybersecurity firm that proactively protects people and companies against the biggest threat vector in cyber today: attacks by social engineers. Social engineers are hackers who use public information about you, your family, and your company to craft attacks that include phishing scams, ransomware, impersonation, identity theft, malware, elder fraud, and many others. We find and remove information about businesses and people that can be harvested by social engineers. Our technology works proactively, automatically, seamlessly, and continuously to protect you, your organization, and also your family. We make you less visible and reduce your attack surface. This is next-generation security-security at the human level.
Position Overview
We are seeking a dedicated Customer Success Representative to enhance customer satisfaction and ensure a seamless experience with our products and services. The ideal candidate will play a key role in managing customer relationships, guiding customers towards achieving their desired outcomes, and driving product adoption.
Key Responsibilities
Qualifications
Benefits
Applicants must be authorized to work in the U.S.
Drew Gilmore is recruiting for this position and the positions below.
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Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 10/11/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.