Project Manager

In this role you will:

- Be the primary focal point to the customer for all the projects deliverables
- Manage customer satisfaction throughout Project Life Cycle
- Manage project expectations with team members, internally and externally
- Anticipate problems and offering solutions necessary to keep a project within budget and on schedule
- Maintain a Risk and Issue Log to ensure mitigation strategies are in place
- In Collaboration with Management / Client Stakeholders, define and document project scope, goals, and deliverables and work according to Project communication and governance matrix
- Partner with Sales to create and execute accurate Statements of Work as needed
- Plan and schedule project timelines and milestones using appropriate tools. Identify and manage project dependencies and critical path
- Estimate resources and identify participants needed to achieve project goals
- Effectively communicate project expectations to project team members and stakeholders in a clear and timely fashion
- Coordinate with all internal stakeholders the delivery of all customer requirements on time and on quality
- Create an environment which motivates the team to work together towards a successful project delivery
- Create and maintain documents associated with the project
- Ensure Project Team time reporting is complete and accurate

- MSc or BSc degree in Computer Science or a similar degree
- Experience in managing software delivery projects in the insurance software industry
- One or more of the following certifications: PMP, CSM, PSM, CSPO, KMP
- Experience leading projects in both Agile (Scrum) and waterfall environments
- Experience with JIRA, Zendesk and other Project Management tools
- Willingness to travel (when appropriate)